HiSpin KYC Verification: When It’s Required And What To Submit
HiSpin runs KYC checks to confirm your identity, your address, and that the payment method you use belongs to you. The casino asks for documents when certain triggers appear in the account or payment flow.
- Identity (ID/Passport): HiSpin requests this when you register with incomplete personal data, when the system flags a mismatch (name/date of birth), when you change key profile details, or before processing a large withdrawal. Submit a clear photo or scan of a valid passport or national ID showing your full name, date of birth, document number, issue/expiry dates, and photo; all four corners must be visible and the text must be readable.
- Address proof: HiSpin requests this when your address is missing, when you update your address, when your IP/location conflicts with the country in your profile, or before approving withdrawals to meet compliance checks. Submit a utility bill, bank statement, or government letter issued within the last 90 days that shows your full name and full residential address; screenshots from apps and edited PDFs get rejected.
- Payment method: HiSpin requests this when you withdraw back to a card or when deposits come from a method that needs ownership confirmation. For bank cards, send photos of the front and back: show the first 6 and last 4 digits, hide the middle digits and CVV, and keep your name and expiry date visible; for e-wallets, provide a screenshot of the wallet profile page showing your name and wallet ID/email plus a transaction that matches your HiSpin deposit; for bank transfers, provide a bank document that shows your name and IBAN/account number.
Processing time depends on how clean the files are: straightforward checks take 1–24 hours after upload, while manual reviews take 1–3 business days if the documents are blurry, cropped, expired, or don’t match the account details.
Right now, HiSpin’s KYC flow follows a standard three-step pattern: ID, address proof, and payment ownership, with checks typically completed within 24 hours when the uploads meet the format rules.