Log in to pick up where you left off

How do I log in to HiSpin if I already have an account?

Open the HiSpin site or app, tap “Log in,” then enter the email and password you used at signup. If you turned on two-step verification, enter the one-time code from SMS or your authenticator app.

What should I do if HiSpin says my password is wrong, even though I’m sure it isn’t?

Use “Forgot password” and reset it from the email link, then try again with the new password. If you use a password manager, re-copy the password and make sure it didn’t paste extra spaces.

I’m not getting the HiSpin verification code—what can I do right now?

Check your spam and “Promotions” folders for email codes, and confirm your phone has signal if it’s an SMS code. Wait 1–2 minutes, then request a new code once, because older codes stop working after a new one is issued.

Can I log in to HiSpin with Google or Apple, or do I have to use email and password?

HiSpin supports email-and-password login, and some accounts can use a linked Google or Apple sign-in if it was chosen during registration. If you don’t see the Google/Apple buttons on the login screen, your account is set up for email login.

What do I do if HiSpin keeps logging me out right after I sign in?

Turn off any VPN or proxy, then clear cookies and cache for the site and log in again. If you’re on the app, update it to the latest version and restart your phone before trying once more.

Can I stay logged in on my phone, or will HiSpin make me sign in every time?

HiSpin keeps you signed in on trusted devices unless you log out manually or the session expires after inactivity. If you share the device, log out after playing and avoid saving passwords in the browser.